Privacy Policy

This page is a translation for reference. In case of any discrepancy, the Japanese version prevails.

Lifebell Co., Ltd. (hereinafter “the Company”) handles the personal information of customers obtained on its website appropriately, in compliance with the Act on the Protection of Personal Information and other related laws, as set out below.

1. Business operator name, address and representative

2. Personal information we collect

Through the contact form we collect your name, email address, phone number, subject and message. To prevent fraudulent submissions, technical information about your device and browser is sent to a verification service when you submit the form. For consultations via LINE, WhatsApp and WeChat, the terms of use and privacy policies of each service also apply.

3. Purpose of use

1. Responding to inquiries and consultations
2. Proposals and communications regarding the sale, buyout, purchase and leasing of real estate
3. Improving our services
4. Preventing fraudulent submissions and mischief

4. Provision to third parties

We do not provide personal information to third parties without the customer's consent, except where required by law, where necessary to protect a person's life, body or property and it is difficult to obtain the person's consent, or where cooperation with government agencies is required.

5. Outsourcing

To operate our website, prevent fraudulent submissions and send email, we use the services of companies based in the United States (Cloudflare, Inc. and Resend, Inc.). We supervise our contractors appropriately.

6. Security measures

• We have appointed a person responsible for handling personal information and limited the staff who handle it
• Form communications are encrypted (https)
• Inquiries are not stored on the website and are received only by email addressed to our staff
• When using the services of overseas companies, we take security measures after understanding the personal information protection systems of the countries concerned

7. Requests for disclosure, correction, suspension of use, etc.

For requests for disclosure, correction or suspension of use of retained personal data, we will respond without delay in accordance with the law after confirming your identity. Please contact the office below.

8. Contact

9. Revisions

We may revise this policy in response to changes in laws and regulations. Revised content applies from the time it is posted on this page.

Established: October 3, 2026